Data and IT Support Engineer

DATA AND IT SUPPORT ENGINEER 

We are Audience Collective, a group of agencies that work collaboratively to ensure better results for our clients.

Within the group we have:

• Ponderosa – A digital-inspired brand communications agency.
• Crunch – Digital Media buyers.
• Spark – An award winning market research agency.
• Adgen – An award winning PR agency.
• LifeStars – A new market research tool.
• Redefine Media – A new model in providing marketing services.
• RICH – eCommerce search marketing.

We currently have a vacancy for an IT and Data Engineer at Audience Collective based in our Brighton office 

The IT and Data Engineer will join our IT team, reporting into the IT Manager.

The main purpose of the role is to ensure continued IT service and to improve data deliverables internally and for our clients. This is an exciting role where the right candidate will have the opportunity to drive forward our processes for data and reporting, working to ensure we’re delivering the best for our clients whilst also improving on our own internal reports. You will also be involved in development tasks, working directly with the CTO to drive our internal systems forward and create new, robust tools on the Microsoft power platform.

You’ll be responsible for: 

• Data reporting, data engineering and forensic data support
• Development of internal tools to assist in bringing data together
• External data and reporting support to our agencies for their clients
• 1st / 2nd line level IT support for multiple agencies
• Development of processes and polices for data and reporting

Here at AC, we understand that diversity is an important part of a truly inclusive community, and it’s something we’re committed to as an organisation. We welcome applications from candidates from a wide variety of backgrounds.

The most important thing is that our people live our values – bold, commercial, collaborative, curious and engaging. We accept that not all applicants are able to meet all requirements of the role and therefore we consider applications based on merit and experience. We are happy to discuss your application and to assist you through the process. If you have any questions about any advertised role and how we can support you, please contact the Recruitment Team.

The things we are looking for throughout the application process are: 

• Previous experience of data tools like Looker Studio, Data Factory.
• Data-driven / forensic mindset with a focus on continuous improvement.
• Previous experience of IT support at a 1st or 2nd line level, specifically remotely.
• Knowledge of the Microsoft Power Platform.
• Some development (programming) knowledge in any language an advantage.
• Great communication skills both written and verbal.
• Comfortable with setting and following repeatable processes.
• Knowledge of GDPR and other compliance standards.
• Occasional travel within the UK may be required.

What are we offering? 

The salary range for this role is £28,000 – £31,500 and this is dependent on skills and experience.

• 25 holidays plus bank holidays
• 3 additional celebration leave days
• 4% pension contribution (if you contribute 5%)
• Flexible working
• Wellbeing support through our EAP
• Life and income protection cover

We may start interviewing for this role before the closing date so please don’t hesitate to submit your application. And you have any questions then please get in touch!