Business Process Analyst

BUSINESS PROCESS ANALYST 

This role can be based in either of our Guernsey, Jersey or Southampton offices (benefits may vary depending on jurisdiction). 

We are seeking a proactive, highly analytical and detail-oriented Business Process Analyst to join our finance function.

This is a fantastic opportunity to be instrumental in optimising the Finance team’s operational efficiency by analysing, designing, and implementing improved Finance processes. This role sits within the Finance team to work on Finance processes that are linked to the services the Finance team provides to the law firm and corporate services entities.

Key Responsibilities 

Process Analysis & Documentation: 

• Conduct thorough analysis of current Finance processes, identifying inefficiencies, bottlenecks, and areas for improvement
• Map and document existing “as-is” Finance processes using appropriate tools and methodologies (e.g., swimlane diagrams, flowcharts
• Gather requirements from stakeholders across different teams to understand their needs and challenges
• Identify root causes of process inefficiencies and propose sustainable solutions

Process Design & Optimisation: 

• Design and develop optimised “to-be” Finance processes that streamline workflows, reduce waste, and enhance productivity
• Develop detailed process documentation, standard operating procedures (SOPs), and user guides for new or revised processes

Stakeholder Engagement & Communication: 

• Facilitate workshops, interviews, and meetings with stakeholders to gather information, validate findings, and present recommendations
• Act as a liaison between Finance, Finance Systems and Technology teams to ensure technical solutions align with business requirements

Implementation & Monitoring: 

• Support the implementation of new or improved Finance processes, including change management activities and user training
• Monitor the effectiveness of implemented processes, tracking key performance indicators (KPIs) and identifying further areas for refinement
• Conduct post-implementation reviews to ensure desired benefits are realised

The ideal candidate will have:

• Proven experience (3+ years preferred) as a Business Process Analyst, Business Analyst, or similar role, ideally within a law firm and/or a Finance team within a professional services firm
• Experience working in an accounting function as a trained/qualified accountant (3+ years preferred)
• Exceptional analytical, problem-solving, and critical thinking skills, with the ability to break down complex problems into manageable components
• Proficiency in using process mapping and modelling
• Ability to collect, analyse, and interpret data to support process improvement initiatives
• Familiarity with process improvement methodologies such as Lean, Six Sigma, or Agile is desirable
• Project management and change management experience would be beneficial, but not critical
• Accounting qualification – AAT, ACA, ACCA, CIMA or working towards these qualifications
• Working towards or completed BCS Business Analysis qualification or equivalent

Please click on “Apply for this job” to submit a CV for this vacancy.

Job Type: Full-time

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Life insurance
• On-site gym
• Private medical insurance

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Reference ID: VA589