Administration Assistant


Job Details

Published on 09/07/2024
Job location Chelmsford CM1
Job sector
Job type ,
Company Name
Salary £22,816 - £24,336
End Date 09/10/2024





We are seeking to appoint a motivated Administration Assistant to our Burns and Plastic department on a permanent full time basis.

This role will be based at our Broomfield Hospital site.

To work as part of a team providing an efficient and effective appointment system and administration system to clinician’s clinics ensuring a high-quality service at all times.

Agreeing over the telephone or in writing with the patient or patient representative a date for their Outpatient appointment, as well as any cancellations and subsequent bookings using the relevant patient administration systems.

Producing appointment invitation and confirmation letters to patients prior to their appointments.

To ensure that all patient details and any follow up appointments are recorded accurately on appropriate systems

To ensure that appointment outcomes are accurately recorded on hospital systems by the close of the day.

To ensure that all outpatient appointments are managed accordingly to the Patient Access Policy.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Please see job description for more information. You are welcome to give us a call to find out more or ask any questions. we will ask you to complete some practical tasks as part of the interview process as well as meeting with you face to face.